Privacy Policy & Terms

Last updated: May 27, 2026

Privacy Policy

Protecting your information is our priority

At OPTVSN Journey PVT LTD. (“we”, “us”, “our”), we respect your privacy and are committed to protecting your personal information. This policy explains what we collect, how we use it, who we share it with, and the rights you have over your data.

Information We Collect

  • Account & contact details — name, email, and phone number when you register or contact us.
  • Google account data — if you sign in with Google, we receive your name, email address, and profile image from your Google account (via Google OAuth). We do not receive your Google password.
  • Payment details — processed securely by our payment provider, Razorpay. We do not store your full card or bank details on our servers.
  • Course & usage data — your enrolments, progress, and how you interact with our platform, used to deliver and improve our services.
  • Technical data — device, browser, and analytics data collected through cookies and similar technologies (see “Cookies & Analytics” below).

How We Use Your Data

  • To provide access to training programmes and your dashboard.
  • To process payments securely via Razorpay.
  • To authenticate you when you sign in (including via Google).
  • To send updates, support communications, and programme-related information.
  • To analyse and improve our website, content, and services.

Cookies & Analytics

  • We use essential cookies to keep you signed in and to operate core site features. These are required for the site to function.
  • We use PostHog, a product-analytics service, to understand how visitors use our site so we can improve it. PostHog may set cookies and collect usage data such as pages visited and actions taken.
  • You can control or block non-essential cookies through your browser settings. Blocking essential cookies may affect site functionality.

Data Sharing & Security

  • We do not sell your personal data, and we do not share it with third parties for their own marketing.
  • We share data with trusted service providers strictly to operate our service: Razorpay (payment processing), Google (sign-in / OAuth), and PostHog (analytics).
  • We may disclose data where legally required, or to protect our rights, safety, or property.
  • We use industry-standard technical and organisational security measures to protect your data.

Data Retention

We keep your personal data for as long as your account is active. After your account is closed, we delete or anonymise your personal data, except for financial and transaction records, which we retain for up to 8 years to comply with Indian tax, accounting, and audit obligations. We may also retain limited data where necessary to resolve disputes or enforce our agreements.

International Data Transfers

OPTVSN Journey PVT LTD. is registered in India and serves learners worldwide. Our systems and service providers may store and process your data on cloud infrastructure located in multiple regions, which may be outside your country of residence (including India). Where we transfer data internationally, we rely on appropriate safeguards — such as the service provider’s standard contractual clauses and recognised security frameworks — to protect your information consistently with this policy.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at admin@optvsnjourney.com. We will respond within the timeframes required by applicable law.

Your Rights Under GDPR (EU & UK)

If you are located in the European Economic Area or the United Kingdom, you have the right to: access your data; rectify inaccurate data; erase your data (“right to be forgotten”); restrict or object to processing; data portability; and withdraw consent at any time. Our legal bases for processing are: performance of a contract (delivering programmes you purchase), consent (analytics and marketing communications), and legitimate interests (improving and securing our services). You also have the right to lodge a complaint with your local data-protection authority.

Your Rights Under CCPA (California)

If you are a California resident, you have the right to know what personal information we collect, to request deletion of your personal information, and to opt out of any “sale” of personal information. We do not sell your personal information. You will not be discriminated against for exercising these rights. To make a request, contact us at admin@optvsnjourney.com.

Children’s Privacy

Our services are intended for adults and working professionals. We do not knowingly collect personal data from children under 16. If you believe a child has provided us data, contact us and we will delete it.

Changes to This Policy

We may update this policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Significant changes will be communicated through the site or by email where appropriate.

Terms & Conditions

Agreement to Terms

By enrolling in our training programmes or using our website, you agree to the following terms and conditions.

Course Access

  • Access is provided upon successful registration and payment.
  • Sharing your login credentials or course content with others is strictly prohibited.

Intellectual Property

  • All videos, documents, and training material are the intellectual property of OPTVSN Journey PVT LTD.
  • You may not copy, resell, or distribute our content without prior written consent.

Disclaimer

  • Our programmes are for educational and informational purposes only.
  • We do not guarantee specific career outcomes, job placements, or promotions.

Governing Law

  • These terms are governed by the laws of India.
  • Any disputes will be subject to the exclusive jurisdiction of the courts in New Delhi, India.
Refund & Cancellation Policy

At OPTVSN Journey PVT LTD., we strive to deliver the best learning experience.

Cancellations

You are eligible for a full refund if you request a cancellation at least 7 days before course access is provided or the first session begins.

Refunds After Access

No refund will be issued once course access is granted. Refunds are only permissible in cases of a duplicate payment for the same course or documented technical failure from our end that prevents access.

Processing Time

Approved refunds will be processed within 7–10 working days to the original method of payment.

Contact Us
OPTVSN Journey PVT LTD.
FIRST FLOOR A-74, GALI NO-4C GOYLA VIHAR
NEW DELHI, CHHAWLA
SOUTH WEST DELHI-110071
INDIA

India: +91 7330674746
UK / WhatsApp: +44 7815 482546
Email: admin@optvsnjourney.com